Welcome to DIVOS! These Terms and Conditions govern your use of our website, divosnepal.com, and the purchase of products from our store. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. Acceptance of Terms
By using our website, creating an account, or purchasing products from DIVOS, you accept these Terms and Conditions in full. If you do not agree with any part of these terms, you should discontinue use of our website immediately.
2. Modification of Terms
DIVOS reserves the right to modify or update these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on the website. It is your responsibility to review the Terms and Conditions regularly to stay informed of any updates.
3. Eligibility
To use our website and make purchases, you must be at least 18 years old or have the permission and supervision of a parent or legal guardian. By using our website, you represent and warrant that you meet these eligibility requirements.
4. Account Registration
To access certain features of our website, such as making a purchase, you may be required to create an account. You agree to:
- Provide accurate, current, and complete information during the registration process.
- Maintain the security of your account by keeping your password confidential.
- Notify us immediately of any unauthorized use of your account or any other breach of security.
5. Products and Pricing
- Product Descriptions: We strive to provide accurate descriptions and images of our products. However, we do not warrant that product descriptions, images, or other content on the website are complete, reliable, current, or error-free. If a product offered by DIVOS is not as described, your sole remedy is to return it in an unused condition.
- Pricing: All prices are listed in the local currency and are subject to change without notice. We reserve the right to correct any pricing errors or inaccuracies at any time. If an error in pricing is discovered after your order has been placed, we will contact you to offer the option of reconfirming your order at the correct price or canceling it for a full refund.
6. Orders and Payments
- Order Acceptance: All orders are subject to acceptance by DIVOS. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product information or pricing, or potential fraud.
- Payment Methods: We accept various payment methods, including credit/debit cards, bank transfers, and other options as indicated on our website. By providing payment information, you represent and warrant that you are authorized to use the payment method.
- Order Confirmation: Once your order is placed, you will receive an order confirmation email. This email does not constitute acceptance of your order, which occurs only when the product is dispatched.
7. Shipping and Delivery
- Shipping Times: We strive to process and ship orders as quickly as possible. However, shipping times may vary depending on product availability and your location.
- Delivery: Delivery dates are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers or events beyond our control.
- International Shipping: If applicable, customers are responsible for any customs duties, taxes, or other fees associated with international shipping.
8. Returns and Refunds
Please refer to our [Refund and Returns Policy](link to the Refund and Returns Policy) for detailed information on returns and refunds.
9. Intellectual Property
- Ownership: All content on the DIVOS website, including but not limited to text, graphics, logos, images, and software, is the property of DIVOS or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.
- License: You are granted a limited, non-exclusive, non-transferable license to access and use the website for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works from any content on the website without prior written consent from DIVOS.
10. Prohibited Conduct
You agree not to engage in any of the following prohibited activities:
- Using the website for any unlawful purpose.
- Attempting to interfere with or disrupt the website, servers, or networks.
- Engaging in any activity that could compromise the security of the website or its users.
- Using automated systems (e.g., robots, spiders) to access the website without our permission.
11. Limitation of Liability
To the fullest extent permitted by law, DIVOS and its affiliates, officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the website or purchase of products, even if we have been advised of the possibility of such damages.
12. Indemnification
You agree to indemnify and hold DIVOS harmless from and against any and all claims, liabilities, damages, losses, and expenses, including legal fees, arising out of or in any way connected with your use of the website, your violation of these Terms and Conditions, or your violation of any rights of another.
13. Privacy Policy
Your use of our website is also governed by our [Privacy Policy](link to the Privacy Policy), which outlines how we collect, use, and protect your personal information.
14. Termination
We reserve the right to terminate or suspend your account and access to the website, with or without notice, for conduct that we believe violates these Terms and Conditions or is harmful to our business or users.
15. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of Nepal, without regard to its conflict of law principles. Any disputes arising from or related to your use of the website or purchase of products shall be resolved exclusively in the courts of Nepal.
16. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
17. Entire Agreement
These Terms and Conditions, along with our Privacy Policy and any other legal notices published on the website, constitute the entire agreement between you and DIVOS regarding your use of the website and purchase of products.
18. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
- Phone: 9828051384
- Email: dsshrestha54@gmail.com
- Address: Gandaki Rural Municipality-6, Bijaure, Gorkha